If you need medical attention or advice outside these hours please ring 111.
111 is available 24 hours a day, 7 days a week and 365 days a year. Calls from mobiles and landlines are free and the service is intended to respond to people’s health and social care needs when:
In the event of a life threatening situation dial 999
General information on health service can also be obtained by accessing the NHS CHOICES website www.nhs.uk
Emergency services are very busy. They should only be used in very serious or life threatening situations.
See this page for more information on Newcastle's Local Emergency Departments.
When it comes to your health or the health of someone in your family, it is often very obvious if the person is seriously ill and needs urgent care. You should seek medical attention by either taking the casualty to A&E or by phoning 999 for an emergency ambulance.
If the emergency is a critical or life-threatening situation like the following examples and in any of these instances, you should seek urgent medical attention by dialling 999:
Remember to remain calm, do everything you can to help the person, but don't put yourself in danger and don't give the person anything to eat, drink or smoke.
People with signs of a heart attack, which might include crushing central chest pain often accompanied by shortness of breath, sweating and vomiting, need urgent medical help and an ambulance should be called immediately by dialling 999.
For conditions like heavy blood loss, suspected broken bones, deep wounds such (as stab wounds) and foreign body in eyes or ears which are not life-threatening (and where the patient can travel), they should be taken to the nearest A & E Department.
